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Business developer account setup broken - Microsoft runs on trust -> directed to support . Unable to select workspace

Signing up to an app developer account for my business, I received a message - Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. If you require further information please reach out to Microsoft support .....


https://partner.microsoft.com/dashboard/v2/support/servicerequests/create?

I enter the problem summary * . The dropdown Workspace * Select a workspace dies not work


what happens next? How difficult will developer account signup be?

Took a week to figure out how to add a certificate to my app for publishing with the signing tool.





Hi, Ted

Welcome to Microsoft Community.

We understand from your post that you are having issues trying to sign up to an app developer account for your business.

In this case, we can guide you to our Specialized Team who can assist your request better. Please follow this link to contact them Partner Center (microsoft.com). We are sure they will be able to provide you with the best solution.

Also, we would like to share the Global Customer Service phone numbers on the following link: Global Customer Service phone numbers (microsoft.com)

Finally, we want to share with you the following links for more information:

Please keep in mind that we only have the tools to assist you in regarding the Microsoft Credentials Accounts, and we will be more than happy to assist you with them.

 

If you have any additional inquiries, let us know and we will be glad to assist you. In case we do not receive a response, it will be closed and locked after one business day.

Best wishes,

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hi, Ted

 

We hope this message finds you well.

 

We are attentive to know if additional assistance is needed. Otherwise, we will proceed to close and lock the case within one business day.

 

Have a nice day,

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hi, Ted

           

We have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum.

                                  

We want to invite you to please contact us again if any questions or issues arise. Once a Thread is closed you cannot reply. Please, we highly invite you to post a new question so we may continue assisting you. 

 

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.

 

Best of all, 

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Thanks for your feedback.

 
 

Question Info

Last updated April 25, 2025 Views 64 Applies to: