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Cannot view my new organization in Partner university

Hi,

I have changed my microsoft account were I have done some certifications to a new organization, but when I look at the top right of the partner university page (https://partneruniversity.microsoft.com/) I see my name and the old Organization.

How can I change to my new organization? It doesn't show up in the "Switch organization" option.

Best regards,

***********


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Hello Pedro .

Thank you for contacting Microsoft Community. 

You have reached the MS certification support; we provide assistance regarding the certification dashboard. We are very sorry, but we do not have access to the Partner Center portal.

We kindly suggest you double check and please wait for a response from the Partner Center support. 

In this link and check if they can provide further information about this:

https://partner.microsoft.com/en-US/Support/

We wish we could be more of help. If no response is received within one business day, we will proceed to close and lock this case.

Best Regards,

Cristian Franco
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hello, Pedro.

We hope everything is going well for you.

Unfortunately, we did not get an answer from you within the expected time frame. Hence, we will proceed to close and lock this case. Please note that once this thread has been closed and locked, you cannot reply over this channel.

If you need further assistance regarding your Microsoft’s Certification Profile, you can easily reach out to us by posting a New Question.

Wish you the best,

Franklin Torres
Microsoft Community Support
Support Hours: Monday to Friday 7:30-17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Last updated December 4, 2024 Views 59 Applies to: