case number

Hi ApurvaShinde,

I’d be glad to assist you with this case number further.

However, it seems like the number seems to be invalid from our system. Can you provide more information about this case number? Once we received your response, we can identify and provide you the correct support about your concern.

I look forward to your response. Please note that if no response has been received after two business days, the case will be closed and locked. Thank you.

Regards,

I gave dp200 yesterday and the invigilator told me that she didn't start the timer so she ended my exam and gave above as case number to contact customer support.she mentioned that problem has occurred on her side.

This is my third time as the first time I gave exam my session got expired as invigilator told me to restart my laptop, second time when I scheduled exam it got canceled automatically as due to maintenance issue, Third time invigilator told me that she didn't start the timer and gave case number.

Hi ApurvaShinde,

I will be moving your case to the right support.

Note that the team that you have reached is Microsoft Certification Program that handles general inquiries for exams and certifications that are being taken from the Learning Site.

Have a great day.

Regards,

Hi ApurvaShinde,

Thank you for bringing this to our attention and sorry for the inconvenience caused. 

I can help you by sending your details to Pearson VUE and assist you in rescheduling the exam within 3-5 business days. 

I just need to collect a few pieces of information, so I have initiated a private message session with you.

https://trainingsupport.microsoft.com/en-us/privatemessage/inbox

Please reply within 48 hours, otherwise the thread will be automatically closed and locked.

Regards,

Deepak

Support Period: Monday-Friday

Hi ApurvaShinde,,

As we haven’t heard back from you, we shall close this thread.

Feel free to contact us for further assistance.

Regards,

Deepak

Support Period: Monday-Friday