Hello, Mahima!
Welcome to Microsoft’s Training Support Forums, we love having active Learners like you.
We understand that you are not able to visualize or download your Certification in Your Dashboard, and we will be more than glad to assist you.
Thank you so much for sharing the information. We have reviewed and we would like to inform that the Exam MD-101: Managing Modern Desktops is one of the two requirements to get the Microsoft 365 Certified: Modern Desktop Administrator Associate, there is also necessary to complete the Exam MD-100: Windows 10. As the conditions for achieving it are pending to meet, the system has not generated the corresponding Certificate, that is the reason why it has not been possible for you to visualize the Certification.
If you are looking to get the Modern Desktop Administrator Associate Certificate, you can click here to know the guidelines for obtaining it.
Keep in mind that Microsoft only certifies candidates who fulfill all the requirements to earn a Certification, no Certification is given to an individual exam.
However, in the Badges section of Your Dashboard you can find one related to the presentation of the Exams, as you can get a Badge for MD-101.
Also you will be able to see it in your Transcript, as it shows the records of each Exam.
Please let us know if you have any other questions, or if the assistance given solved your request, please indicate “Yes” to the question “Did this solved your issue?” shown below, so other Learners can benefit from this. Your feedback is important to improve our service. In case we do not receive a response, the thread will be concluded within two business days.
Wishing you the best,
Christian Lotero
Microsoft Certified Professional Service Center
Support: Monday to Friday
Hello, Mahima.
Thank you for reaching out the Microsoft Community.
Since we have not received a response from you, we will proceed in closing and locking this case. If the resolution provided did not resolve the issue, please post a new question.
Kind regards,
Christian Lotero
Microsoft Certified Professional Service Center
Support: Monday to Friday
