Certification for the MO-300: Microsoft Powerpoint (Powerpoint and Powerpoint 2019) Exam won't generate

Hi, I can't preview or download my exam certification for the MO-300 exam. It says it can take up to 48 hours to generate but I've waited longer and it still won't work. The badge also isn't visible on my dashboard.

 

Please could someone help,


Many thanks.

Answer
Answer

Hi, Katie.

Welcome to Microsoft Community, here your request will always be well received.

We understand from your post, you need help generating your Certificate.

Please know that when it comes to Certifications and Badges earned through Certiport, you may download them through Certiport’s page.

Please try the following instructions:

View and send transcript digitally

Click the My Transcript sub-tab (under the My Certiport tab). To authorize a third party to see your transcript, click the Authorize a Viewer button and follow the instructions.

Print

To print an Official Certificate, select the My Transcript sub-tab (under the My Certiport tab) and click on the PDF link associated with the certificate to be printed. Select View Official Certificate at the bottom of the page and then click the printer icon within the certificate window. Do not use your browser's print function as it will only print the outside borders of the browser page.

Please let us know if this steps worked for you. Also, we want to share with you the following link for more information:

For further assistance in claiming your MOS badges, please contact the Certiport team. They can be reached at: Support :: Certiport (pearsonvue.com)

Please let us know if there is anything else we can do for you. If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of this post. This will let us know if your support experience has been great or how we can improve it.

David Arevalo
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Question Info


Last updated June 24, 2021 Views 302 Applies to: