Certification Retired & Expired - No Notice Received

Hello, StarJoens.

We appreciate your inquiry here on Microsoft Community.

Based on your request, we understand that you needed renewal you certificate but was retired and you did not receive any email   we’re pleased to assist you.

We apologize for any inconvenience you’ve experienced due to the retirement of your Microsoft Office 2013 certifications. As of June 30, 2024, the MOS 2013 certification exams have been fully retired, including all remaining certification exams and languages1. Unfortunately, there are no renewal options available for these certifications.

However, we recommend exploring the most recent Microsoft certifications, such as the Microsoft 365 Apps certifications. These certifications cover the latest features and functionalities in Office 365 and Microsoft 365. By certifying in these newer versions, you can stay up to date and demonstrate your expertise in the latest tools and technologies.

To additional information click on the next link: -Microsoft Office Specialist: Associate (Microsoft 365 Apps) - Certifications | Microsoft Learn

For further assistance, we have started a private message where we have requested information related to your needs. This step is to verify the details and offer personalized help. You will find the link provided within the message.

-Private Messages - Microsoft Community

We are looking forward to your information. If we receive any response from you within two (2) business days, we will proceed to close both this case and the Private Message.

Best regards,

Hello, StarJoens.


We hope you are well.


In order for us to proceed with your case, we require some additional details surround your account. Due to the nature of the information required, we ask that you please utilize the Private Messages - Microsoft Community feature. If no response is received, we will proceed in closing the case on one business day.


Best regards,

Hello, StarJoens.

We hope you are well.


To move forward with your case, we need some more information about your account due to the specific nature of the details required, we ask that you please utilize the Private Messages - Microsoft Community feature. If no response is received, we will proceed in closing the case on the next business day.


Best regards,

Hello, StarJoens.

We trust that everything is proceeding well for you.

Unfortunately, we did not receive a response from you within the anticipated timeframe. Consequently, we will proceed to close and locked this case. Please be aware that once this thread is closed and locked, you will be unable to reply via this channel.

If you need further assistance regarding your Microsoft's Certification Profile, you can easily reach out to us by  a new question or start a discussion (microsoft.com), and we will be delighted to assist you with any inquiries related to Microsoft Certificated Professional.


Warm regards,