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Certiport certifications not showing in Microsoft Learn profile

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Hello, I earned multiple Microsoft certifications via Certiport using my email address **********. These include:

  • Microsoft Azure Fundamentals (AZ-900)

  • Microsoft Azure AI Fundamentals (AI-900)

  • Microsoft 365 Fundamentals (MS-900)

  • Microsoft Certified Educator

  • Microsoft Office Specialist: Excel 2019

Certiport confirmed that my email is correctly linked to the account, but I cannot see these certifications in my Microsoft Learn profile.

I am aware that integration between Certiport and Microsoft Learn is ongoing, but I would like to confirm if I need to take any action or just wait for the sync.

Thanks in advance for your help.

**Personal information deleted by the moderator. Please see the Microsoft’s Community Code of Conduct for more information on how you can protect your privacy.**

**moved from Microsoft Certified Trainer / MCT Enrollment/Renewal / Other to Microsoft Credentials / Certifications / Certificates / Other

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I am sure the MCT Program will accept your certifications from Certiport as this is a known issue. This is something to raise with your ISC and they can validate with the MCT Program

However, your MOS and Fundamentals certifications do not currently qualify for MCT (except for the specific Microsoft Certified Trainer End User Program New MCT Category: End User Qualification - Now Available to TSPs | Microsoft Community Hub where you just need AI-900)

MCT Community Lead

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Hello StefanoC97,

Thank you for your response.

In order to check all possibilities for your case we will redirect the case to our MCT team to follow up from here.

We would like to inform you that we moved your thread from Microsoft Credentials / Microsoft Credentials / Certifications / Non-Microsoft (3rd Party) certification to Microsoft Certified Trainer/ MCT Enrollment/Renewal/ Other an specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum.

Best,

Dariem Morales
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business Day.

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Last updated May 27, 2025 Views 17 Applies to: