Certiport Exam Results not showing in Microsoft Learn account?

Hi Rob!

Thank you for reaching out to Microsoft’s Community. 

We have just received an update from our team regarding Certiport certifications:

"Our Microsoft Credentials team is currently working to improve the overall integration of Certiport and Microsoft credentials records. As a result of this work, we are temporarily unable to populate Certiport-earned certifications into Microsoft Learn profiles or merge Certiport and Microsoft Learn profile contents. We expect to complete our integration work in the coming months, at which time your Microsoft Learn record will reflect all your Microsoft Certification activity in one place. In the meantime, please be aware that you are still able to manage your Certiport-earned certifications from your Certiport Test Candidate account where you can view and download and share your certificates and your Certiport transcript. We apologize for any inconvenience and for any delay in responding to your case submission.

Customers who earn a Microsoft Certification at Certiport will be required to view, share, and manage their Certiport-earned credentials within their Certiport Test Candidate profile. Customers who earn certifications at both Certiport and Pearson will need to view, share and manage their certifications in two locations (Certiport Account + Microsoft Learn profile)."

To sum up, Certiport certifications will no longer be displayed on Microsoft Learn until further notice. In this case, as your Certificate was completed through Certiport, you must access it through their platform - Certiport (pearsonvue.com).

Let us know if there is anything else we can do for you. If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of the thread. This will let us know if your support experience has been great or how we can improve it.  

Hi Sebastian,

Thanks for your response. Is there any kind of work around for this? The reason I ask is that I took the exam as part of working towards Microsofts 'Modern Work' Designation. So the end result I need to get to is my Microsoft Learn account needs to recognise that I have passed the exam so that it counts towards the Modern Work points system for my organization.

Best Regards

Hi Rob!

Thank you for your prompt response.

Unfortunately, there is no current work-around for Certiport certificates to be displayed on the Learn platform now, however, this is not a permanent feature as our team is already working on it. We are unsure of when they will be available, but you can rest assured that later this year you will be able to access everything on your Learn profile.

For this particular inquiry, we suggest you attempt to reach the Certiport support team as they might be able to provide further details about your Certifications: Support :: Certiport (pearsonvue.com).

Please let us know if there is anything else we can do for you. Remember that if no response is received within the next business day, the thread will be closed and locked.

Kind regards,

Hello Rob!

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please not hesitate to reach out to us.

If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

Sincerely,