Hello,
I was meant to take my MS-500 exam today at 11:45 CET. I did the required checks prior to the exam (using the ONVUE exe) and everything went fine. I came up to the process where I have to upload my photos. So i took my photo an tried to upload it with my mobile device (Android Phone). Ever since then I am stuck at the "Uploading and verifying photo" screen. I tried to contact pearson via live chat but even after 20 mins no Agent was available. I have a working internet connection (otherwise I wouldn't be able to write this post right now). So I don't exactly know what to do now.
Can I get a reschedule for my exam and how do i achieve that ?
Thanks for your help.
Here are some Pictures to prove my Issue: