Free Exam Voucher from Microsoft Security: Security, Compliance and Identity Fundamentals / SC-900 Not Showing Up

Hi,

I completed Microsoft Security: Security, Compliance and Identity Fundamentals / SC-900 and received an email with the subject: "Earn your certification today and showcase your skills" after one week or more than 5 days. I checked my account to schedule the exam and it is not there. Please help

I have quite a few exams scheduled already so I am quite familiar with this process however this one is just missing. Thanks

Regards,

Sonny

Answer
Answer

Hello Sonny,

I do appreciate you for providing the requested details event including your personal information as this is also need for investigation.

Thus, in terms of the steps you have taken, it is actually a requirement of our Support team to obtain complete PSR of the incident. Meaning from the time that you have selected the exam until you reach the actual error or page with issues before we escalate the case.

With this, I would appreciate if you can send me the latest PSR so I can proceed with the escalation.

Thank you for your understanding.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.     

  

Regards,

Krixtne_Mndz
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Question Info


Last updated December 13, 2022 Views 73 Applies to: