General | Other: Incorrect certificate redemption

I attended Power Platform training , however received the below link. Instead of sending the redemption code for Power Platform, I got it for Azure. Please look into this.



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Congratulations on completing your training! You’re now ready to put what you’ve learned about Azure fundamentals into action to benefit your organization and grow your career. Click.....to download the presentation deck.

You’re now eligible to take the Microsoft Azure Fundamentals certification exam at 50% off the exam price.





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*Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy*

Hello Prakash!

Thank you for reaching out to Microsoft’s Community. 

 

We would like to inform you that we moved your thread from [Microsoft Credentials / Certifications / Certification Requirements/Paths] to [Microsoft Credentials / Exams / Discounts/Vouchers/Special Offers / Training Day Event Offers]

 

An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum.

 

Kindly,

Jimmy Llanos.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hi Prakash,

Thank you for contacting the Microsoft Community.

I understand the assistance you require since you receive an unexpected congratulatory email from Azure even after completing the Power Platform training. Rest assured, I am here to assist you in finding the best course of action to address this.

To verify your profile, please provide the required information, including the details of the event you attended, via private message. This information is crucial for our Support Team to thoroughly investigate your situation and assist you in exploring additional options with their support.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

With appreciation,

Michael_B07
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Prakash,

I hope this message finds you well.

I am writing to follow up on the status of this case to ensure that all your concerns have been appropriately addressed. I would greatly appreciate any updates regarding the matter. Should you require further assistance from me to proceed with the process, kindly provide the requested information via private message at your earliest convenience.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

With appreciation,

Michael_B07
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Prakash,

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please post a new question.

With appreciation,

Michael_B07
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Last updated April 29, 2025 Views 32 Applies to: