General | Student Discount: How do I use my student discount for exams?

Hi Daniel,

Thank you for contacting the Microsoft Community.

I understand how important it is to register your exam along with your academic discount. Rest assured that I will provide you with guidance and assistance so you can avail yourself of this benefit.

To claim and apply your student discount, please follow the steps below:

1. Begin the interest survey 

   

2. Select "Career Paths", then choose Student.

   

   

3. Complete the rest of the Interest Survey and click "Finished" when completed.

For detailed reference, you may visit Student discounts | Microsoft Learn.

Once your academic status is verified, you can proceed in scheduling your preferred exam. The discount will be applied automatically at checkout. Please note that by identifying yourself as a student in your certification profile, you can receive a 30% discount on fundamental exams (available in all countries) and a 45% discount on role-based exams (excluding India and China).

Hi, this is what I had already tried. When I add the exam to my cart and go to checkout, the full price is still displayed with no discount being applied. Please advise me on what to do next.

Hi Daniel,

I appreciate your prompt update.

Since you've mentioned that you are encountering an error when applying the student discount, I kindly request to send us a step-by-step screenshot using Problem Steps Recorder (PSR) (click this link for MAC device) throughout the entire process (including the troubleshooting steps), starting from the sign-in page up until the last page that shows the error. You may send this along with further information through the private message I initiated. If the hyperlink provided doesn't work, kindly locate the Private Message icon as shown below:

Once I receive the information, I will be able to locate your profile and investigate the underlying cause of the error.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind Regards,

Hi, there is no visible error. Its just that I do not receive any student discount when adding the exam to my cart( it is still shown at the full price). I have replied to your email with the requested information.

Hi Daniel,

I appreciate your swift response.

To further investigate the error, please be advised that we need a complete step-by-step screenshot using the Problem Steps Recorder (PSR) (click this link for MAC device) or Snipping tool.  This should cover the entire process, starting from the verification process until the check-out page upon attempting to schedule the exam. You may send this along with the necessary details to our private message.

Your cooperation is greatly appreciated.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind Regards,

Hi Daniel,

I hope you're doing well.

I just wanted to follow up with you to ensure all matters are properly handled. Kindly confirm if you are now able to utilize your academic discount.

Should further assistance still be needed, kindly share the required details along with the step-by-step screenshot using Problem Steps Recorder (PSR) (click this link for MAC device) throughout the entire process (including the troubleshooting steps), starting from the sign-in page up until the last page. You may send these details through the private message I initiated.

Kindly note that once your academic status is verified, the discount will then be reflected on the checkout page and will automatically attach to your scheduled exam. For detailed reference and guidance, you may visit Student discounts | Microsoft Learn.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Hi Daniel,

We have not received any update from you. This case will now be locked. Please note that once Private Messaging has been locked and closed, you cannot reply. If you need further assistance, please post a new question.

Kind Regards,