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Help! I am having issues with certain keyboard shortcuts on windows 11 home

So I dropped my keyboard the other day and ever since that happened I have been having issues with certain keyboard shortcuts on windows 11



Ctrl + alt + delete - doesn’t do anything when I click it.



Alt + tab = used to open the last window opened now it is task view.



My alt buttons act like window buttons where they bring up the start menu.



Now I have tried troubleshooting tips already. The most drastic measure I tried was fully resetting my pc to factory settings which seemed to work for a moment and then when I signed in to my pc and used the same shortcuts I had the same problems with the shortcuts.



Any help would be much appreciated and greatly welcomed

Hello N0Merxy1!

Thank you for reaching out to Microsoft's Community.

As we understand, you're having trouble with the keyboard shortcuts after accidentally dropping your keyboard. We are happy to help.

Thank you for reaching out to Microsoft Credentials support. We handle issues related to Microsoft Certifications and Learn profiles.

For assistance with your specific issue, we recommend contacting Microsoft Technical Support. Please use the following link and select the 'Windows' option for further help: Contact Us - Microsoft Support

You may also want to contact the computer's manufacturer (the brand of your computer) for assistance, as the keyboard shortcuts are managed by the BIOS and its internal configurations.

We hope this is useful to you, if there is anything else we can do for you, please do not hesitate to keep in contact with us.

 

If no additional assistance is required, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after one business day.

 

Best regards,

Victor Guerrero
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

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Hi, N0Merxy1!

We hope this message finds you well.

Our team would like to know if the resolution provided solved your inquiry and if additional assistance is needed. Otherwise, we will proceed to close and lock the case after within the next business day.

Kind regards,

Victor Guerrero
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

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Hi, N0Merxy1! 

 

We hope that you are doing well. 

 

Unfortunately, we have not been able to get an answer from you and we must proceed with the closure and lock of this thread. 

 

Please note that, once this case is closed and locked, you will not be able to respond through this channel. 

 

We know that your inquiry might not be resolved yet, but you are important to us, which is why we want to invite you to reach out to us if you have any other inquiries. 

 

If you require further assistance regarding your Microsoft Certification Profile, you can let us know by posting a New Question. 

 

We wish we could be of more help. If any additional assistance is needed, we will be happy to help. 

 

Best wishes,

Victor Guerrero
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

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Question Info

Last updated January 6, 2025 Views 51 Applies to: