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How do I locate my previous completed courses on the Microsfot Educator Community?

I earned digital badges for the following courses (listed below) in 2019. I am trying to locate my 'transcript' or the 'digital badges' and they are nowhere to be found. How do I locate my previously completed courses on the Microsoft Educator Community? Course include:

  • Digital Storytelling with Microsoft Sway

  • Empower every student with an inclusive classroom

  • Instruction to Microsoft Teams - the digital hub for educators and students

  • Teaching Sustainable Development

  • Lesson 1: What to do before designing your presentation.

On the bottom of the certificate, it lists "education.microsoft.com" but when I go there, I'm in endless circles with no resolution on how to see my certificates.

I have looked for help in the Q&A and FAQ but no luck. I have linked accounts already. If I search for these courses, it's as if they do not exist. Each one took about an hour. I find it hard to believe that I can not find them anywhere.

Has the entire Microsoft Educators Community and courses disappeared or has it been replaced with something else? Would hate to complete other Microsoft Educator modules only to have it disappear later.

Thanks for your help.

Hi, kbellaire.

Thank you for contacting the Microsoft community.

As we understand from your post, you need help with some content in Microsoft Learn. We are happy to help!

We kindly recommend you to contact the MS Learn team so they can help you with this matter. Your comments are extremely important for us.

You can easily contact the MS Learn team the link below: Microsoft Learn support - Troubleshooting known issues | Microsoft Docs

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Thanks in advance. If we do not receive a response, the case will be closed and locked after one business day.

Best Regards,

Cristian Franco
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hello, kbellaire.


We do hope you are doing well.

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.

                                                                                            
We want to invite you to please do not hesitate to reach out to us if any questions or issues arise, we will be glad to help.


If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

Best Regards,

Cristian Franco
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Question Info

Last updated October 31, 2024 Views 332 Applies to: