how to download the microsoft exam certificate in microsoft learing account while the view details button not showing ?

Sir

*removed*  I was completed the design microsoft azure infrastructure solutions exam and passed the exam. And also I recived the congaradulations mail to dowload the certificate but in that mail the instruction is to login microsoft learn profile and in certification section I can download the certificate by clicking the view certificate button but in my profile certifications section there is a exam is listed and aslo showing passed meassge but there is no view certificate or any other button to dowload . So how can I dowload the certificate now



*removed* 


*Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy* 

Hello, karthikeyan!

Welcome to Microsoft Community.


Based on your entry, we understand you have questions about the Microsoft Certified: Azure Solutions Architect Expert Certificate Pathway. We will be happy to help you out.

 

Keep in mind that the available requirements to earn the Azure Solutions Architect Expert Certification are the following:

  

In order to receive the Certificate, you must pass both pre-requisites.

We hope this information is clear and helpful, please let us know if there is anything else we can do for you. If no response is received, the case will be closed and locked after one business day.

If the assistance given solved your inquiry, please indicate “Yes” to the question “Did this solve your issue?” shown below, so that other Learners can benefit and to improve our service.

Wishing you a lovely day,

Veruska Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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I already completed exam AZ-305 by 100% discount voucher. Now I have question how to get another 100% discount voucher for write the azure administrator exam. Is there any event happening to get the 100% discount voucher

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Hello, karthikeyan!

Thank you for reaching out to Microsoft’s Community.

 

We would like to inform you that we moved your thread from Microsoft Certification Profile to Exams. An Exam specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum. 

 

Kind regards,

Veruska Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hi karthikeyan,

Thank you for contacting the Microsoft Community.

I acknowledge your interest on getting a discount to take an exam. Allow me to provide you with the current event that you can participate to get a voucher.

Currently, we are offering 50% discount for some exams by participating on Microsoft Cloud Skills Challenge | 30 Days to Learn It - Official Rules.(please note this offer ends on December 31st, 2023 or while supplies last)

You may also want to participate on Microsoft Learn AI Skills Challenge, by completing at least one of the challenges to be eligible for a badge and certificate.

Meanwhile, we are also offering a academic pricing by verifying your academic status. You can use this
Student discounts | Microsoft Learn for your reference.

Furthermore, if you are an employee you can get in touch with your company if they are affiliated with Microsoft to provide vouchers.


For upcoming trainings and promotions, you may visit the Microsoft Events Catalog

I hope this helps. If you need further assistance, please let us know.

Otherwise, if this solves your problem, please indicate
“Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question. 

Regards,

Jenica_A
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi karthikeyan,

I hope you are doing well.

I would just like to keep this message on the top of your inbox to get an update from you. If there is an assistance needed, please let me know.

Otherwise, if this solves your problem, please indicate
“Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question. 

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Jenica_A
Forum Moderator
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Hours to Respond: 24 Business Hours

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Hi karthikeyan,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please
post a new question.

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Jenica_A
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Hours to Respond: 24 Business Hours

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Question Info


Last updated February 7, 2025 Views 42 Applies to: