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How to fill the First Name Last Name part in Certification Profile

Hi there,

I am creating my Certification Profile and in that page there are a few things quite confusing to me which I haven't encounter in other international website before. 

First of all, it says my name must appears exactly the same as government-issued identification. My official ID is in LastName FirstName format. If I need to make it appears the same as my ID, that means I have to fill up my First Name in Last Name field and Last Name in First Name field? Would that cause any complication later?

Next is about the phone number. So my mobile number is like [removed]. Do I fill the [removed] in area code and [removed] in phone number? (technically there is no such thing as area code for mobile number in this country, but area code is a required field.)

Thank you.

Yen

***Moved from: Certification Profile / General Profile Inquiry***

***Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy.***

Hi Yen,

As per design, our system displays a First Name Last Name format, so if you have your last name first on your government-issued ID, you are correct. The first name field should show your last name and the last name field should contain your first name.

 

If you haven’t created your profile yet, please follow the above-mentioned name format. In the event that you need to make any changes on your name, please fill-out the Microsoft Certification Profile Name Change Request form and provide at least three (3) pieces of personal information from your Microsoft Certification Profile.

 

To update the phone number field (especially the area code), you may enter the first three digits if your contact number, and the rest will be your phone number as seen on the image below.

 

 

Please let us know if you need anything further.

 

I look forward to your response. Please note that if no response has been received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

All the best,
Janice_D
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 1 Business Day

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Hi Yen,

 

We haven’t received any update from you. This case will now be locked. Please note that once Private Messaging has been locked and closed, you cannot reply. If you need further assistance, please post a new question.

 

All the best,

Janice_D
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 1 Business Day

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Last updated March 28, 2024 Views 741 Applies to: