I achieved Microsoft Viva Practitioner badge with TCS email id account and now I have resigned from the company so I do not have access to the account but I want to merge it with my personal account, how can I do it as I do not have access to my TCS account now?
How to link TCS account with personal account if there is no access of TCS account?
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Hello, Akash.
Thank you for contacting Microsoft Community.
Based on your inquiry, we understand you require assistance with aligning your accounts.
To provide you with further assistance, we have opened a Private Message where we have requested information related to your Certification Profile in order to verify it and assist you accordingly. You can access the following link:
We are looking forward to your information. If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.
Best regards
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day
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Hello, Akash
We have reviewed your account and we can see that the certificates are generated correctly under our systems. We sent more details through our private conversation.
We are looking forward to your response. If no response is received, we will proceed to close and lock the case and private message within one business day.
Have an excellent day,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day
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Hello Akash.
We have not been able to get a hold of you and we will have to proceed with the closure and locking of this Forum.
We know that your inquiry might not be resolved yet, but you are particularly important to us and that is why we want to invite you to please contact us again if any questions or issues arise. You can easily do so by posting a new question.
We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and look.
Please keep in mind that once this case has been locked and closed, you cannot reply on either opened channel.
Best regards,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day
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