how to remove my professional account from personnel account

hi,
I'm leaving my company, and my professional account is linked to my personnal account.
So my certifications go to my employer; how do I remove this prof. account?

Hi Joao.

Thank you for contacting the Microsoft community.

As we understand from your post, you would like to update the Microsoft account associated with your Certification Profile, as you are leaving your organization. We are happy to help!

To properly assist you, we have sent you a Private Message requesting more information. Keep in mind that this is a public forum, so it is better not to share any personal information outside of the Private Message.

To use the Private Message feature please look at the right side of the page and click the icon seen in the image below:

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We are looking forward to your response. If we do not receive a response, the case will be closed and locked after two business days.

Sincerely,

Javier Salcedo
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

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Hi Joao.

Thank you for sharing the information requested through Private Message.

After thorough review, we found that your Certification Profile is not associated with your professional account, as it is linked only to your personal Microsoft account.

If you linked your Certification Profile to an organization through the MPN (Microsoft Partner Network) platform, you can unlink your Profile from the Partner Center dashboard by selecting your user profile and then selecting the option "Remove access."

For more information on this matter, please visit the article: Link Microsoft Learn MCP ID to Partner Center account - Partner Center.

If you experience any trouble linking or unlinking your Certification Profile to the MPN platform, we invite you to contact the Microsoft Partner Network support team by visiting: Partner Center.

On the other hand, if you linked your company email address to your personal Microsoft account, you can remove the undesired email address by following the steps listed in the article: Change the email address or phone number for your Microsoft account.

Please bear in mind that we can only provide support regarding the MCP (Microsoft Certified Professional) program through this channel. Due to this, we may not be able to provide further insight into your request.

If you run into any trouble while updating your Microsoft account, we invite you to visit: Contact Us - Microsoft Support, where you can contact a Microsoft specialist through the Get Help Windows app or by submitting a request.

We hope that you find this information to be useful. If so, please let us know by choosing "Yes" where it says, "Did this solve your problem?" located at the bottom right corner of this post.

If we do not receive a response, this thread will be closed and locked after one business day.

Kind regards,

Javier Salcedo
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

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Hi Joao.

 

We hope that you are doing well.

 

Unfortunately, we have not been able to get an answer from you, and we will have to proceed with the closure and lock of this thread. Please note that, once this case is closed and locked, you will not be able to respond through this channel.

 

We know that your inquiry might not be resolved yet, but you are very important to us, which is why we want to invite you to reach out to us if you have any other inquiries.

 

If you need further assistance regarding your Microsoft Certification Profile. You can let us know by posting a New Question.

 

We wish we could be of more help. If any additional assistance is needed, we will be happy to jump in and take a look.

 

Best wishes,

Javier Salcedo
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

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Great! Thanks for your feedback.

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Question Info


Last updated June 28, 2024 Views 631 Applies to: