I accidentally deleted my Microsoft Learn profile from settings. Could you please help me restore my certification history or advise if anything can be recovered?

If you have deleted your Learn profile, it is not possible to restore it. You would have been warned of this during the deletion process.

https://learn.microsoft.com/en-us/training/support/learn-profile-manage#delete-your-microsoft-learn-profile 

If you no longer wish to have a profile on Microsoft Learn, you can delete your profile and all Learn user data. After deletion, it's no longer recoverable.

Thanks for replying. I understand the Learn profile is deleted. However, I do have valid proof of my certifications through Pearson VUE. Could you please advise if I can create a new Learn profile and relink my certification data using my MCID or exam records?

Thanks for replying. I understand the Learn profile is deleted. However, I do have valid proof of my certifications through Pearson VUE. Could you please advise if I can create a new Learn profile and relink my certification data using my MCID or exam records?

No, there is no method to do that.

Hello, Dhatchayini.


Welcome to Microsoft Community. We hope this message finds you well.

 
From your request, we understand that you're looking to restore your Microsoft Learn account. We're glad to help!

This issue is because the profile was deleted. The senior team inform us that once deleted the Microsoft Services Account (MSA) associated with your Microsoft certifications, resulting in the deletion of those records. We are unable to restore Microsoft certifications for customers who have deleted their associated MSA.

Note that the MSA removal process requires customers to acknowledge and agree more than once that all associated certifications will be removed.

Rest assured, we cannot recover your account and certifications, but it wasn't possible. Thank you for your understanding. If you have any questions, please let us know. We will be attentive to your comments. We apologize for the inconvenience caused.


We are looking forward to your information. If we receive any response from you within one (1) business days, we will proceed to close this case.

Warm regards,

Hello, Dhatchayini.

Thank you for reaching out to the Microsoft community.

We have provided a detailed reply through Public Message. Please check it and inform us if you require any additional help with the procedure.


Feel free to reach out if you have any questions. In case we do not receive a response, it will be closed and locked after on the next business day.


Best regards,