i completed my Microsoft Power Platform Virtual Training on 18/10/2024 but after the completing my training but i did not received thank you mail or coupon code

i completed my Microsoft Power Platform Virtual Training on 18/10/2024 but after the completing my training but i did not received thank you mail or coupon code

**Moved from Instructor Led Training on Microsoft Learn / Learning Partner / General inquiries**

Hi Chitransh,

Thank you for contacting the Microsoft Community.

I know how important it is for you to receive your well-deserved voucher. Allow me to provide you with the assistance that you need.

In reference to the Microsoft Virtual Training Day (MVTD) event, normally, after you finish your training, a ‘Thank You’ email will arrive within 5 business days. This email contains your 50% voucher code and will be sent to the same email address you used to attend the event. If the last day of the event was October 18th, you will be expecting the email by October 25th since it is the 5th business day after the event. 

In addition, it is also advisable to check your spam/junk folder because it might have ended up there. Should you face any technical issues, clearing your browser’s cache and cookies might help.

Meanwhile, if you haven't received the email by then, kindly provide the necessary information through the private message that I initiated and I will have this forwarded to our support team for them to investigate and provide a proper resolution.

On the other hand, if you’re an ESI Learner utilizing a company discount, please contact the ESI Support team for further assistance. Kindly refer to the private message I have initiated for their contact details, and please make sure to use your work email address when creating a ticket with them.

After coordinating with the ESI Support Team, kindly provide the Case ID through the private message for us to monitor your case.


Furthermore, please be advised that MVTD discounts are not stackable with different discount vouchers. For additional information about the Microsoft Virtual Training Day (MVTD) event, kindly refer to this link to know more about the Discounted Certification Exams and FAQs.

I hope the information provided helps you with your concern, please let me know if any additional help is needed.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind Regards,

Earvin_A014
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Okay sir I will wait till 25th

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Hi Chitransh,

Thank you so much for your prompt response.

It would be much appreciated if you could update us on whether you have received the voucher or not. This will help us determine the best possible next course of action for your case.

Meanwhile, if in any case that you still haven't receive the voucher
after October 25th, kindly provide the necessary information through the private message that I initiated and I will have this forwarded to our support team for them to investigate and provide a proper resolution.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.


Kind Regards,

Earvin_A014
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Chitransh,

I hope you are doing well.

I am sending a follow up response to check if you were able to receive the "
Thank You" email last October 25th 5 business days after completing your last MVTD training day session. As we noticed that you recently posted a new question: Dear sir/ ma'am I completed my power platform training session but I - Training, Certification, and Program Support that have the same concern with your original post. Please know that your recent question posted will be moved to a closed and locked status to avoid confusion in providing a solution with your concern. We encourage you to continue communicating in this thread to keep you guided.

 

For immediate assistance, if you still haven't received the Thank You email including the voucher code, please provide the necessary information through the private message for me to have this forwarded to our Support Team for further investigation. 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind Regards,

Earvin_A014
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Chitransh,

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please
post a new question.

Kind Regards,

Earvin_A014
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Last updated October 31, 2024 Views 50 Applies to: