I did AI-900 using certiport , but its not visible in the MS Learn Profile

Hello Geesad Bandara,

Thank you for communicating with Microsoft's community.

Based on your inquiry, we understand your "Microsoft Certified: Azure AI Fundamentals" certificate earned with Certiport as the exam provider is not visible for you in your Learn profile. We will be glad to provide the corresponding information for your case.

Your Microsoft certification progress completed by passing exams with Certiport can only be managed through the Certiport portal. For this reason, it is currently not possible to have any certification progress completed in Certiport visible in MS Learn.

Our Microsoft Credentials team is actively working to enhance the integration of Certiport and Microsoft credentials records.

Currently, certifications earned through Certiport cannot be reflected in Microsoft Learn profiles or merged with Microsoft Learn content. This limitation is temporary and part of the ongoing improvement process. In the meantime, you can manage your Certiport-earned certifications through your Certiport Test Candidate account. From there, you have access to:

• Viewing your certificates

• Downloading your certificates

• Sharing your certificates

• Reviewing your Certiport transcript

The certifications include their respective release dates, and the Certiport transcript outlines your achievements in detail. We understand that this might cause inconvenience and appreciate your understanding as we work towards a solution.

We hope this information helps you with your case. Please let us know if there is anything else we can do for you. If no additional assistance is required, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after one business day.

Best regards,

Hello, Geesad Bandara,

We hope you are doing well.

We wish we could be of more help. However, since we did not receive further replies from your end, we require closing and locking this case. If there is any other inquiry we can help you with, we invite you to post a new question.

Please keep in mind that once this case has been locked and closed, you cannot reply. 

Best regards,