I don't remember my old cert profile and have created a new one. Can my certifications be migrated to the new profile?

I do remember that I have done a certification in 2015 but can't remember which email id I used to create the profile. I only have the date of exam, candidate id, registration and site number. Please could you help to get my profile merged if there are multiple ones.

Hello, Arijit.

Welcome to Microsoft Community, here your request will always be well received.

We understand from your post, you need help recovering old account.

In order for us to be able to provide you with further assistance, we have created a Private Message for you to send us some additional information.

To access this space, please go to the link on the top right corner as shown in the image below. Once you provide this information, we will continue with the proper process.

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We are looking forward to your response. If no response is received we will proceed to close and lock the case and private message within two business days.

We hope you have an excellent day,

David Arevalo
Microsoft Community Support
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Hello, Arijit.

We have not been able to get a hold of you and we will have to proceed with the closure and lock of this Forum.

We know that your inquiry might not be resolved yet, but you are very important to us and that is why we want to invite you to please reach us again if any questions or issues arise. You can easily do so by posting a new question.  

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.

Please keep in mind that once this case has been locked and closed, you cannot reply in either opened channel.

Best regards,

David Arevalo
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Great! Thanks for your feedback.

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Last updated August 2, 2021 Views 23 Applies to: