I have completed 98-375:MTA: HTML5 Application Development Fundamentals on ************ but the certification is still not showing in the dashboard.

Dear Team,

I have completed 98-375:MTA: HTML5 Application Development Fundamentals on ************ but the certification is still not showing in the dashboard.

Appreciate your quick response.

Thanks and Regards

Kamini ***********

***Personal Information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions form more information on how you can protect your privacy***

Answer
Answer

Hello, Kamini.

Thank you for getting back to us and for taking the time to share the information requested.

We would like to inform you that we have successfully merged your accounts to a main MCID.

Please access Your Dashboard using your updated credentials, which we have shared with you via Private Message.

Keep in mind that to avoid duplicate accounts in the future, please use the same MCID and email associated with your current Microsoft Certification account when registering for exams.

Keep in mind that Certificates are available for all Certifications in Your Dashboard except for Microsoft Office Specialist (MOS) and Microsoft Technology Associate (MTA), which should be visualized and downloaded directly from your Exam Provider's site, in this case on Certiport.

If you are having issues visualizing and downloading Certificates from Certiport's site, we recommend you to contact Certiport Costumer Service here.

Please let us know if you have any other questions, or if the assistance given solved your request, please indicate “Yes” to the question “Did this solve your issue?” shown below, so other Learners can benefit from this. Your feedback is important to improve our service. In case we do not receive a response, the thread will be concluded within two business days.


Regards,

Christian Lotero
Microsoft Community Support
Support Hours: Monday to Friday (Except US Public Holidays)
Estimated Response Time: within 1 business day

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Last updated May 28, 2021 Views 237 Applies to: