I lost my certificate, How do I obtain my certificate back?

Dear friends

Back in the day, I studied a Data Science Track of the Microsoft Professional Program (MPP), it was a wonderful experience that lasted for about a year, after which I got the certificate, and the certificate was available online all the time.

Once again, when I enter the old platform, or on the certificate link, I will be transferred to this platform, and I lost access to my certificate, now there is no way I can prove that I have studied this path.

How do I obtain my certificate back?

More information about the curriculum: https://spatiality.co.ke/data-science-track-mpp/

My certificate link: https://academy.microsoft.com/en-us/certificates/cef7f593-a39f-4366-a5af-b5ced940180b/

Hi Loai Siwas,

 

The team that you have reached is Microsoft Certification who handle concerns related your Certification profiles, exams and certificates that is listed on the Learning Site.

 

Please note that the MPP site has already retired and the option to access your MPP Certificate or the courses offered directly to that Site is no longer available.

 

If this solves your problem, please indicate “Yes” to the question. If your inquiry was not fully resolved, please post a new question so we may continue in assisting you.

 

Regards,  

Marjorie_T
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Last updated June 4, 2025 Views 1,226 Applies to: