I redeemed a voucher expiring this month. Can I reschedule my AZ-104 on next month?

I had a voucher expiring on ***REMOVED***, which I already redeemed to schedule my exam for the ***REMOVED***. Unfortunately, I am unable to attend the exam on that date and would like to reschedule it for October [x]. Pearson VUE is currently allowing me to reschedule the exam for a date several months from now. Will there be any issues if I take the exam next month? Logically, since the voucher has already been redeemed and the system allows me to select a date after the voucher's expiration, there shouldn't be a problem. However, I wanted to confirm this to be sure.

example scenario:
Voucher expiration: ***REMOVED***
Voucher redeemed: Before 27th Sep
Exam scheduled on: 10th Oct

I also checked this ticket saying it is possible, but I'm not really sure if it's still true, since the ticket is 2 years old. https://trainingsupport.microsoft.com/en-us/mcp/forum/all/microsoft-voucher-expiration-post-scheduling/a0a71de7-6c55-416b-85be-294517a7e443

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just tried to schedule on after 27th, doesn't work. the exam must be taken on or before 27th.

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You are normally not able to reschedule beyond the voucher's expiration date. I would expect all dates after the voucher's expiry to be blocked out.

PS I always advise not to schedule the exam on or just before the date of expiry in case there are issues with your system or other issues that prevent you taking the exam as you cannot then reschedule the exam for later.

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Hi steebu,

Thank you for contacting the Microsoft Community.

I understand that you want to utilize your voucher's benefits while scheduling for your AZ-104 exam in your preferred date. With this situation, allow me to provide the necessary information for your concern.

Thank you @Julian for your insights.

Typically, the ability of the voucher's validity to be used when scheduling an exam on a future date beyond its expiration date depends on their specific terms and conditions. Moreover, @Julian is correct as usually, vouchers are only valid up until its stated expiration date and you can only schedule the exam on or before the dated validity. And the potential for an extension is determined by your voucher code provider. Therefore, it is usually advised to contact your voucher issuer directly to inquire more information about the voucher and its possibility of extension.

Meanwhile, your initiative to try to reschedule the exam on a date beyond the voucher's expiration is commendable as you were able to see in your end the outcome if you tried to do it.

Hope this helps. Let me know if you have further questions or clarifications and I'll gladly help!

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Kind regards,

Isa_G17
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Hi steebu,

Since we have not received a response from you, we’ll proceed in closing and locking the case. If the resolution provided did not resolve the issue, please post a new question.

Kind regards,

Isa_G17
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Last updated September 25, 2024 Views 102 Applies to: