ID doesn't fully match my Pearson Vue profile (no middle name). Do I need to change this?

Hi LanceWaldrop,

Your name on your Learning account should exactly match your ID’s to proceed in taking your exam as per exam vendor’s policy.

For us to proceed on updating your middle name, I have initiated a private message requesting for information to verify your profile, please refer to the image below:

Once the name has been changed, please allow 24-48 hours for the testing center system to recognize the changes.

I look forward to your response. Please note that if no response has been received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

All the best,

Hi LanceWaldrop,

Hi LanceWaldrop,

Thank you for the information you have provided via private message.

This is to inform you that your name has been successfully updated.

To see the changes, please log in to your Microsoft Certification Dashboard.

You may contact Pearson VUE support directly if the address will matter on taking the exam.

No worries, you have the option to update your email and home address by Edit your certification profile through your dashboard.

On the other hand, for the beta exam concern, it would be best to move your case to our Exam Team for further assistance.

One of our forum moderators from our Exam Team will respond to you within 24 business hours. 

Please stay tuned for their response. 

Regards,

Hi LanceWaldrop,

Thank you for posting your query.

Please cancel the existing registration and try rescheduling the live exam post 36 hours.

Any issues, please do let us know, will be glad to assist.

Regards,

Deepak

Support Period: Monday-Friday

Hi Deepak,

Do I need to wait 36 hours to reschedule the exam? I'm asking because I want to guarantee my day (specifically have time off for this exam) and it will let me reschedule now. Or is the 36 hour wait regarding the refund or scheduling the exam for a different date altogether?

Hi LanceWaldrop,

Usually it takes 24-36 hours for you to reschedule the exam post cancelling.

If you are able to do it before that, please proceed. If any issues post 36 hours, please do let us know, we shall assist you. 

Regards,

Deepak

Support Period: Monday-Friday

Hi LanceWaldrop,

I have initiated a private message.

Please provide us the same for further assistance. 

https://trainingsupport.microsoft.com/en-us/privatemessage/inbox

Please reply within 48 hours, otherwise the thread will be automatically closed and locked.

Regards,

Deepak

Support Period: Monday-Friday