Hi team,
In early January I have followed a course on the edX platform (Analyzing and Visualizing Data with Power BI), at the end of which I passed an exam and earned a certification
When logged into my Microsoft Learn Profile, it appears that the certificate is not present in my collection. I would need this so that for my organisation’s competency attainment purposes.
Can you kindly provide some guidance please
Reported content has been submitted
* Please try a lower page number.
* Please enter only numbers.
Hi SimoneTiberio,
Exams and certification that were taken from the Learning website are the information that will show on your Learning profile as Edx has a different platform.
However, if the profile you are referring is from the Microsoft Learn website, you may contact their support by reporting an issue.
You may also send an email to info@edx.org for further assistance or you may also reach their support thru Contact edX Support to confirm on how to associate the course to your organization.
If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days.
Best regards,
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi SimoneTiberio,
We would like to know if the resolution provided resolved the issue. Please let us know if additional assistance is needed. Otherwise, we’ll proceed in closing and locking the case within two business days.
Best regards,
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi Sebby,
Thanks for the response.
The portal I have issues with is the Microsoft Learning Profile - in the dashboard where my certification are listed.
Do I need to reach out to the edX support team to get this investigated?
Regards,
Simone
Reported content has been submitted
1 person found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi SimoneTiberio,
If you meant the Microsoft certification dashboard, we will be able to check on the issue for you. I have initiated a private message requesting for account details.
Please see image below to go to your private message.
We also wanted to clarify as to what specific issues you are experiencing from your learning profile, are you getting a blank, empty dashboard?
I look forward to your response. Please note that if no response has been received after two business days, the case will be closed and locked. Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi Sebby,
The dashboard displays a certificate (Power Platform Fundamentals) which I sat in a testing center. However the Analyzing and Visualizing Data with Power BI is not being displayed, which is my issue.
It is probably not supposed to be there automatically, but if that's the case then how do I go about having the edX and learning profile synced I wonder.
Thanks,
Simone
Reported content has been submitted
1 person found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi SimoneTiberio,
Exams like Power Platform Fundamentals that were taken from the Learning website will synced to your profile was completed. However, Analyzing and Visualizing Data with Power BI as this has been taken through EdX and since they a different platform, I would suggest to get in touch with them, to see how to go about connecting the certificate to appear on your certification profile.
Hope this answers your question.
If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days.
Best regards,
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi Sebby,
I reached out to edX however they advised I cannot share the Certificate from edX to the Microsoft account.
Can you kindly advise on how to proceed? The certificate it relevant to my company's (Microsoft Partner) competency attainaments so it is important that I can get the certification recognised.
Regards,
Simone
Reported content has been submitted
1 person found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi SimoneTiberio,
As mentioned since edX has a different platform the certifications/exams taken through them cannot be synced with the your Microsoft certification profile. As it is needed for your company competency what I can suggest is to try to contact Microsoft Partner Network thru this link for additional information.
If you have other questions please let me know.
If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after two business days. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages.
Best regards,
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi SimoneTiberio,
We would like to know if the resolution provided resolved the issue. Please let us know if additional assistance is needed. Otherwise, we’ll proceed in closing and locking the case within two business days.
Best regards,
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi SimoneTiberio,
We would like to hear back from you to ensure that your concern has been resolved. If no response is received, we'll proceed in closing the case on the next business day.
Best regards,
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
