KPMG employee not getting 100% discount for certification.

Hi,

As of 1st March, ESI no longer provides 100% off discount.

Hello Cloudlearner99.

We are pleased that you have contacted Microsoft Community. We hope you are having a wonderful day.

Regarding your query on issues related to exam/schedule concerns, we need further support on this matter from our Exams Team who will be able to assist with this request.

At the same time, you can rest assured that the Exams Team will take good care of your issue and a solution will be provided.

We would like to inform you that we moved your thread from Original Topic to Microsoft Certification / Exams / Discounts/Vouchers/Special Offers / Company or Employer Discounts. An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum.

Kind regards. 

Hello Cloudlearner,

Thank you for contacting the Microsoft Community.

I believe you are attempting to use your work account to access the 100% discount. Let me provide you with information, and permit me to direct you to the appropriate team.

As mentioned by teriaavibes, the changes in the discount policy for employee discount took effect on March 01. With this, the team that handles and have a better understanding of the benefits gained through your employer is the ESI; I would advise getting in touch with their support team first for any additional help in order to make use of the free voucher in rescheduling. Kindly use your company email address when opening a ticket with the ESI Support team by clicking the link below:

http://esisupport.microsoft.com/en-US

I hope this provides you with clarity.

Hello Cloudlearner,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Regards,