Hi there,
as an MCP since 1996 and MCT since 2000, I currently have a "Microsoft 365 Certified: Administrator Expert" certification, earned on 30 Aug 2021 and ... just "
Expired on 31 Aug 2024".
This happened because as it often happens with expiration dates, I was "convinced" that the expiration time was on Aug 31 at 23:59:59 and not 00:00:00 (which is just 24 hours before) ... so yesterday evening I was just doing my assessment test with a "light" attitude, and I did not pass it, convinced I could retake it today, while I found a very nice red sign over the "retake" button that was still available yesterday night (way after midnight).
Now, I understand everything about the world of "Business" certification, owning one since 1996 and having passed 21 exams in 25 years, but I hope that for such a case there is some kind of "official" (or unofficial) procedure to ask for the possibility or just trying the assesment another time (or better, two): one thing is owning a "Beginner" single exam certification and letting it expire, one other is running a continuous "Expert"certification status since 25 years and risking it being interrupted for a matter of 00:00:00 -> 23:59:59 interpretation.
Yes, I had six months to pass the non-proctored online assessment, but we all know the dynamics of the IT world, and I hope that this post will find a "reasonable" form of "support", considering that not having a single phone number or email address for such an "important" question is a little bit frustrating per-se: loosing my certification, on which my MCT Status is based, would be a major problem for my work as next year in February I'm also graduating in IT Engineering in Italy (yes, at 54, but you know it's never too late) and I'd love to show my status and certifications as "current" without having to restart from scratch as a newbie.
Please let me know (possibly in private) what to do ... for all of the concepts expressed above I choose as a support forum not the "Microsoft Credentials" one but the MCT one, hoping that the only special treatments we have is not just courseware and exam discounts, but also a form of professional and reasonable one-to-one support.
Thank you all in advance for reading my issue ... i'm also hoping that other MCPs or MCTs that found themselves in such a situation can drop a line of comment, too, maybe to "improve" the Microsoft Credentials world a bit (After so many years, I'd love to be able to contribute to it).
Greetings from Italy :)
**Moved from Microsoft Certified Trainer / Other**
