MD-102 exam certificate

Hello David,

I had the same problem, but you can download your certificate directly from the Pearson Vue Web Site - https://wsr.pearsonvue.com/testtaker/registration/Dashboard/MICROSOFT

In View Score Reports.

I have the score report; I'm looking for the certificate and share link under Microsoft learn profile - certificates. My MD-102 is missing under my profile.

Hello, David!

Welcome to Microsoft Community.

We understand from your post, you cannot see your Certificate in your Account. We will be glad to assist with your inquiry.

We have started a Private Message where we will request details regarding your account to complete an evaluation process. You can access this private message on the top right corner of this page, or clicking on the following link:

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To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates.

We look forward to your response. In case we do not receive an answer within two business days the thread will be closed and locked and you will not be able to reply through either channel.  

Best regards,

Hello, David!

Thank you for the information you have provided us in Private Message.

We would like to inform you that our Specialized Team has started an investigation to assist you with your request.

Once we have a response regarding the progress of your case, we will get back to keep you posted. Please bear in mind that it might take 5 to 7 business days to provide you with further updates.

Best regards,

Hello, David!

Hope you are doing well.

We have good news!

Please review your Learn Profile and kindly let us know if you are able to see your Microsoft 365 Certified: Endpoint Administrator Associate Certificate now.

We really appreciate that you contacted us, and we would like to know if we can be of further assistance or if we shall proceed with the end of this Forum.

If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of the thread. This will let us know if your support experience has been great or how we can improve it. 

In case we do not receive a response, the thread will be closed and locked within the next business day.

Have an excellent day,

Hello, David!

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.