Microsoft 365 Certified: Administrator Expert Certification

Hello Luke.

Welcome to Microsoft’s Community.

We understand that you completed the requirements to obtain the Administrator Expert Certificate, but it has not been added to your Profile. We will gladly assist.

We have started a Private Message where we will request some details about your account to complete a validation process. You can access it from the link below:

 Private Messages - Microsoft Community

We look forward to your response. In case we do not receive an answer within two business days, the thread will be closed and locked, and you will not be able to reply through either channel.  

Best regards,

Hello Luke.

Thank you for the information you have kindly provided.

Please know that your case was successfully assigned to our Team in charge of further review and assistance. Once we have an update regarding the progress of your case, we will get back to keeping you posted.

Please bear in mind that it might take up to 5 business days to provide you with further updates.

We will be attentive to your comments.

Kind regards,

Hello Luke.

We hope this message finds you well.

We just wanted to check in and let you know that we are still waiting for a response from our specialized team.

We will inform you as soon as we have news from the Team or continue to keep the thread active and open should we have no relevant updates over the course of the next 5 business days.

Thank you in advance for your patience throughout the entire process, we really appreciate it.

Wishing you a beautiful day,

Hello Luke.

We hope this message finds you well.

We just wanted to let you know that our Specialized Team is still looking into your case, once we have a response from them, we will contact you back so you can have all the details on your case.

We will inform you as soon as we have news from the Team or continue to keep the thread active and open should we have no relevant updates over the course of the next 5 business days.

Wishing you a lovely day,

Hello Luke.

Thank you for your patience.

We are checking in to let you know that our Team continues to investigate your case and we have not received any updates.

Please bear in mind that it might take up to 5 business days to come back with news.

We would like to thank you again for your patience and understanding.

Kind regards,

Hello Luke.

We hope this message finds you well.

Please know that we are still waiting for a response from our specialized team.

We will inform you as soon as we have news from the Team or continue to keep the thread active and open should we have no relevant updates over the course of the next 5 business days.

Thank you in advance for your patience throughout the entire process, we really appreciate it.

Wishing you a beautiful day,

Hi.

Sorry but it has been 1 month now. This is not an acceptable amount of time to wait for someone to look into this. Can you please escalate this internally and respond within 48 hours with a tangible response.

Kind Regards

Luke

Hello Luke.

We hope this message finds you well.

We understand that this is taking a significant amount of time, and we appreciate your patience every step of the way. Please allow us to take the necessary actions and to exhaust all our resources to provide you with a resolution as soon as possible.

All the necessary parties are aware of your case, and we will do our best to reach a solution.

We will inform you as soon as we have news from the Team or continue to keep the thread active and open should we have no relevant updates over the course of the next 5 business days.

Wishing you a great week,

Hello Luke.

We hope this message finds you well.

We just wanted to check in and let you know that we are still waiting for a response from our specialized team.

We will inform you as soon as we have news from the Team or continue to keep the thread active and open should we have no relevant updates over the course of the next 5 business days.

Thank you in advance for your patience throughout the entire process, we really appreciate it.

Wishing you a beautiful day,

Hello Luke.

We hope this message finds you well.

We just wanted to let you know that our Specialized Team continues to investigate your case, once we have a response from them, we will contact you back.

We will inform you as soon as we have news from the Team or continue to keep the thread active and open should we have no relevant updates over the course of the next 5 business days.

Wishing you a lovely day,