Ask a new question

Microsoft Certifcate renewal date missed, certificate unfortunately expired

Good evening,

Due to an unexpected personal situation, I was unable to renew my Moden Desktop Administrator certificate in time. I had planned to take the renewal two months prior to the expiration date, unfortunately something change in my personal situation which lead to me missing the deadline.

Is there in any way a possibility to retake the renewal exam instead of retaking the entire exam?

Many thanks in advance for you response!

Kind Regards,

>removed<

*** Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy. ***

Answer
Answer

Hi, Jelmer.

Thank you for contacting the Microsoft community.

As we understand from your post, your Microsoft 365 Certified: Endpoint Administrator Associate Certification has expired, and you would like to know how to renew it. We are happy to help!

By our expiration policy, after a Certification expires, it can no longer be renewed through the renewal assessment available on Microsoft Learn. In that case, candidates must complete all the Exams required to re-earn said Certification.

For more information on our renewal policy, please visit the article: Renew your Microsoft Certification - FAQ | Microsoft Learn.

If you require further assistance regarding your Learn profile, please let us know. We will be happy to help.

We hope that you find this information to be helpful. If so, please let us know by selecting "Yes" where it says, "Did this solve your problem?" located at the lower right corner of this post.

If we do not receive a response, this thread will be closed and locked after one business day.

Kind regards,

Javier Salcedo
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi, Jelmer. 

 

Thank you for sharing with us that your concern has been resolved, this thread will now be closed and locked. 

 

Please keep in mind that, once this case is closed and locked, you will not be able to respond through this channel. If you have another inquiry, you can let us know by posting a New Question, and we will be happy to jump in and assist you. 

 

We invite you to visit the following link to learn more about the Microsoft Certified Professional Program (Aligning accounts between Certification Profile and Learn Profile | Microsoft Docs). 

 

By linking your Microsoft Certification Profile with Microsoft Learn, you have access to free training modules and learning paths to help you prepare for future certifications, as well as having access to the Renewal Assessments for your achieved Role-Based Certificates. 

 

We hope that you have a wonderful day. 

 

Best wishes,

Javier Salcedo
Microsoft Community Support
Support Hours: Monday to Friday 7:30 – 17:30 EST
(Except US Public Holidays)
Estimated Response Time – within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated July 25, 2024 Views 0 Applies to: