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Microsoft certification AI-900 taken via certiport not appearing in my certification dashboard

Hi,

I have cleared the AI-900 certification(certiport) on ********and PL-900 certification(pearsonvue) on**********

Only PL-900 certification is visible in the certification dashboard and AI-900 I can view only in Certiport.

My account id is********* and linked student account is **********

Microsoft Certification ID: ********

Congratulations on achieving your Microsoft certification Azure AI Fundamentals, and taking your career to the next level! A Microsoft certification can help you advance your skills, demonstrate clear business impact, and get hired or promoted.


Microsoft Certification ID: ************

Congratulations on achieving your Microsoft certification Power Platform Fundamentals, and taking your career to the next level! A Microsoft certification can help you advance your skills, demonstrate clear business impact, and get hired or promoted.


Can you please help?

Regards,

Arun


***Personal Information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions form more information on how you can protect your privacy***

Hello, Arun.

 

Welcome to Microsoft's Community. We are more than happy to assist you.        

   

We understand, you cannot visualize your Certification.

 

As you mentioned you visualize two MCIDs, we need to proceed to merge your accounts to avoid issues with the platform.

 

We have opened a Private Message as we will request information related to your account. Please look at the right side of the page and click on the icon seen in the image below:

 

Image     

We are attentive for your reply. In case we do not receive a response, the thread will be closed and locked after two business days.

 

Sincerely,

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hi,  Arun.

                                      

It has been a pleasure to assist you.  We have not been able to get a hold of you and we will have to proceed with the closure and lock of this Forum. 

                                             

We  know that your inquiry might not be resolved yet, but you are very important to us and that is why we want to invite you to please reach us again if any questions or issues arise. Once a Thread is closed you cannot reply. Please, we highly invite you to post a new question so we may continue assisting you. 

 

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.

                 

Best of all, 

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Great! Thanks for your feedback.

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Last updated June 10, 2021 Views 31 Applies to: