Microsoft Certification Renewal assessment option is greyed out

Hi,

As it says on top, since the certification has expired you can no longer renew it using the assessment and have to earn it again by retaking the exam. In this case it is the DP-203 exam.

Hello Fahad!

Thank you for reaching out to Microsoft’s Community.

We understand you require assistance with your expired certification. We would be delighted to help with your inquiry.

We have initiated a Private Message where we will request further information about your account to complete the evaluation process. You can access this private message on the top right corner of this page, as shown in the image below:

To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates.

We would be grateful for your response. In case we do not receive an answer within two business days, the thread will be closed and locked, and you will not be able to reply through either channel.

Kindly,

Hello Fahad!

Thank you for the information you kindly provided over direct communication, it is well appreciated.

Please access the Private Message Feature to see some useful information we have shared with you.

We will be waiting for your response, if no response is received, the case will be closed and locked after one business day.

Kindly,

Hello Fahad!

Hope you are doing well.

We are truly sorry for the long wait. Your case is still under investigation by the specialized team. I will keep you posted in the process and progress. Please keep in mind that it can take up to 3-5 business days to provide you with further updates.

Wishing you all the best,

Hello Fahad!

We really appreciate that you contacted us, and we would like to know if we can be of further assistance or if we shall proceed with the end of this Forum.

If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of the thread. This will let us know if your support experience has been great or how we can improve it. 

In case we do not receive a response, the thread will be closed and locked within the next business day.

Kindly,

Hello Fahad!

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please not hesitate to reach out to us.

If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

Kindly,