Microsoft certifications certifcate document

Hi, eivindskandsen.

Welcome to Microsoft´s Community.

As we understand, you need help to retrieve achievements from the past. We will gladly assist.

We want to inform you that the certification profile has been moved to Learn account: You no longer need to maintain a Certification Profile or MCID separate for your Learn profile, in this case your certificates and information will be in your Learn account.

As of now, we cannot provide the account the achievements are linked to. This is because the current policies do not allow us to access personal information related to certifications.

To locate your previously achieved Certifications, we advise following these steps using all the Microsoft accounts you may have associated with your Certification Profile in the past.

To review more information about the current changes on the Learn Platform, we invite you to review the next post:

• New! Updated Microsoft Learn Exam Registration Experience (July 8th, - Training, Certification, and Program Support

If you are unable to login to the Microsoft linked, we recommend contacting the Microsoft Account Support Team in order to address this issue. You can follow the next link:

• Account help (microsoft.com)

Thanks for understanding.

We will be attentive to your answer. After one business day without a response, the thread will be closed.

Kind regards,

Hi, eivindskandsen.

We hope this message finds you well.

We would like to know if you need additional assistance.

If no response is received we will proceed to close and lock the case within the next business day.

Regards,

Hello, eivindskandsen.

We hope everything is going well for you.

Unfortunately, we did not get an answer from you within the expected time frame. Hence, we will proceed to close and lock this case. Please note that once this thread has been closed and locked, you cannot reply over this channel.

If you need further assistance regarding your Microsoft’s Certification Profile, you can easily reach out to us by posting a New Question.

Wish you the best,