So, 3rd time trying to take this damn exam and more issues today. I'm so done with this entire process and I'm amazed that people even still do these exams anymore. PearsonVue has completely ruined the experience.
The story goes like this.
1. 1st attempt to take the exam, I was sent to a "testing" location that was basically an old gas station converted into a testing facility with a couple PC's setup in one of the rooms. I waited 45 minutes for someone to come and let me in after the time I was supposed to start my exam but no one showed up. Long story short, someone showed, the computer had several issues so i finally was able to get an exam voucher while the issue was investigated.
2. 2nd attempt to take the exam, I logged in, got to the window where you wait for a proctor and then waited and waited.. 2 hours later and several chat sessions and calls to PearsonVUE I finally got told that the exam wasn't going to happen today and I needed to reschedule. That's super, thanks a lot for that waste of time.
3. 3rd attempt was today, I logged in, the proctor got in the session and "released the exam" my screen was completely black other than the chat window. we waited about 10 minutes for nothing to happen, then I was told to restart my laptop which I did. I asked if I would need to go through the registration process again and was told I just needed to restart the OnVue app, so I went ahead and did that. When doing that and trying to go back in, I received an error that the access code was not valid. So I started a chat session with PearsonVUE because they are not available on Saturday for phone calls (not sure why you would have exams scheduled if you have no one to call when you have a problem), but anyway.. I waited another 30 minutes for someone to finally get on a chat and after explaining my situation he basically told me there was nothing he could do and I needed to wait 3-5 days for a response. .WHAT THE **** is wrong with them? This is supposed to be a professional organization?? Hardly.. If I didn't have to do this exam for work, i wouldn't even THINK about doing another exam with PearsonVUE. Microsoft SERIOUSLY needs to reconsider the delivery of their exams because this can't keep happening. Absolutely disgusting.. Does Microsoft/PearsonVUE not understand the stress and anxiety that people go through when preparing for an exam? Do you not care about the time and effort it takes? Obviously not.
So that's where I am.. maybe the next time I try and take this exam I will actually get the opportunity to do it and pass. I know for a fact it will be my LAST exam I ever take.
