MS Learn Profile - Certification Tab broken "Oops... something went wrong. Please reload the page to try again."

Also when I go to attempt to register for any other another exam from the learn pages..

Sorry, we could not complete the action you specified due to a service interruption. Try again and if the issue persists contact customer support.

Hello Rob.

Welcome to Microsoft’s Community.

From your post we understand that you are facing issues at the time of accessing your Certification Profile and we will be happy to assist you.   

We would like to let you know that this is an ongoing issue affecting other users as well, of which we have full visibility and are working to resolve at the time of this response. For the time being, we can advise you to follow the steps listed below and attempt to access Your Dashboard over the course of the day.   

We kindly advise you to follow these troubleshooting steps:   

• Make sure to use an up-to-date browser. (e.g., Edge)   

• Start Microsoft Edge’s InPrivate mode (accessible by clicking the drop-down menu on the top right section of the browser or pressing the key combination Ctrl + Shift + N).   

• Clear browsing history, cookies, and cached data.

Please make sure that you have the latest version of the Edge browser or Internet explorer.   

On the other hand, we have opened a Private Message where we have requested information related to your Certification Profile to verify it and assist you accordingly. You can access it from the top right corner of this page, as shown in the image below:

We look forward to your response. In case we do not receive a response within two business days the thread will be concluded, once concluded you will not be able to reply through either channel.    

We want to thank you in advance for your collaboration. 

Best regards,

I have completed these steps requested. No change in the errors I am receiving.

Hello Rob.

Thank you for your patience.

We want to inform you that we received an update from our Engineers over the course of the day in regard of the error screen on your Certifications tab form your Learn Profile.

They will be providing further updates and the necessary workarounds on this matter on the Forum link we shared below:

• Alert! Certification Dashboard not available for some users. - Training, Certification, and Program Support (microsoft.com)

• https://trainingsupport.microsoft.com/en-us/mcp/forum/all/alert-certification-dashboard-not-available-for/110619e2-14f4-4f61-b109-53ed138ad2cb 

This being confirmed, please note that no further actions remain from our end on this issue. You can rest assured that the required information and accurate answers will be provided from their end.

We will proceed to close and lock this case, however, if by any chance you need us again, please do not hesitate to contact us back. We will be happy to help out.

Please keep in mind that once this case has been locked and closed, you cannot reply in either channel.

Have a wonderful day!