My certificate did not appear in microsfot learn
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My certificate did not appear in microsfot learn
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Hello, asosman.
Thank you for reaching us to help.
Based on your inquiry, we understand that you are unable to see you Administrator Expert certificate on your profile after passing the exam. We are glad to assist you!
Please note to earn the Microsoft 365 Certified: Administrator Expert, you must meet two requirements: first, you must pass the MS-102: Microsoft 365 Administrator exam with a score of 700 or higher which you already got, Congratulations! and second, Additionally, you would also need to obtain one of the following Certifications as prerequisites:
Please note you will get one of the above prerequisites, your Administrator Expert certification will automatically be reflected in your profile. If you do not have any prerequisite, you are unable to see you certificate to obtain your certificate first you must obtain any prerequisite mentioned.
Additionally, be aware that if you seek further information, you can visit the following link. Microsoft 365 Certified: Administrator Expert - Certifications | Microsoft Learn.
If the assistance provided solved your request, please indicate “Yes” to the question “did this solve your problem?” shown below.
Remember your feedback is important to improve our service. In case we do not receive a response, the thread will be closed and locked on one (1) business day.
We will be attentive to your comments.
Best regards,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day.
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NO did this solve your problem? how can i shear my Certified even not apper in badget as well
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Hello, asosman.
Thank you for reply.
Please note thta the badges are no longer created directly through Credly, which means they won’t be visible anymore since 2023. Although Credly badges are no longer updated, Microsoft provides digital badges for certifications.
These badges serve as digital representations of your accomplishments and can be shared on platforms such as LinkedIn, Facebook, and Twitter, is the one that is currently in your Learn profile on the section credentials in the certifications tab.
Furthermore, please note that if you have not completed the prerequisite, the certificate will not appear in your profile only the approval exam will be visible. To access your Administrator Expert certificate, you must first fulfill one of the prerequisites listed below.
If you have questions, please let us know. In case we do not receive a response, the thread will be closed and locked on one (1) business day.
We will be attentive to your comments.
Best regards,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day.
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please let me know how can i shear it to linkden show me how ??
there is no shear and no stills show on this certficate so what is the benifted to take this exam without shear certficate
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Hello, asosman.
Thanks for your reply.
To generate the link to share your Transcript, please follow the steps below:
Please visit Microsoft Learn.
Sign in with the Microsoft account (MSA). You need to be aware of the account associated with your registered email, which is the same account you used to take and schedule the exam. If you don't have access to this account or email, you won't be able to view or share the certificate.
Click on your user icon, located at the upper right corner of the screen, and select "Profile."
Select "Certifications" in the navigation menu, on the left side of the screen.
To download your Certificates, select "View certification details" under a Certificate, then click "Print certificate."
From the printer drop-down menu, select "Save to PDF" to save a copy of your Certification.
To share your Certifications, click "Share" and select the location to which you wish to share your Certification.
If in the future, you need to share your certificate via email, LinkedIn, Facebook, or Twitter (X), follow the steps below to generate the link for sharing your transcript.
Please visit Microsoft Learn.
Sign in using the Microsoft account (MSA). You need to be aware of the account associated with your registered email, which is the same account you used to take and schedule the exam. If you don't have access to this account or email, you won't be able to view or share the certificate.
Click on your user icon, located at the upper right corner of the screen, and select "Profile."
Select the option "Transcript" in the navigation menu, located at the left side of the screen.
Select "Print" and choose "Save to PDF" to download a copy of your Transcript.
Select "Share link" to generate an online link that will allow you to share your Transcript.
Alternatively, you can also set your Learn profile view to public. This will allow anyone with your Learn profile's URL to view your display name, Learn achievements, Collections, and Q&A contributions.
For more detailed information on this matter, please visit the article: View, use, and share certificates and badges | Microsoft Learn
It is highly recommended that you check for any prerequisites before taking an exam, as they are essential for enhancing your knowledge and providing additional context to the information.
We are looking forward to your response. If we do not receive a response, the case will be closed and locked after one (1) business days.
Best regards,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day.
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im ask you clear who can i shear my exam cert for micorsoft 365 admin ms-102 there is no option for shear
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Hello, asosman.
Thanks for your reply.
In this scenario, please note that completing one of the necessary prerequisites is essential to obtaining the Administrator Expert certificate and enabling it in your profile. Once achieved, you can download the certificate and share it as needed.
We are looking forward to your response. If we do not receive a response, the case will be closed and locked after one (1) business days.
Best regards,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day.
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Hello, asosman.
Thank you for reaching out to the Microsoft community.
We have provided a detailed reply through Public Message. Please check it and inform us if you require any additional help with the procedure.
Feel free to reach out if you have any questions. In case we do not receive a response, it will be closed and locked after on the next business day.
Best regards,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day.
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Hello, asosman.
We trust that everything is proceeding well for you.
Unfortunately, we did not receive a response from you within the anticipated timeframe. Consequently, we will proceed to close and locked this case. Please be aware that once this thread is closed and locked, you will be unable to reply via this channel.
If you need further assistance regarding your Microsoft's Learn Profile, you can easily reach out to us by a new question or start a discussion (microsoft.com), and we will be delighted to assist you with any inquiries related to Microsoft Credentials.
Warm regards,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day.
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Question Info
Last updated April 2, 2025 Views 38 Applies to: