My certification just expired, I missed it to renew. Can you please activate the free renew test

¡Hi, Bach!

Welcome to Microsoft´s Community, here your inquiries are always well received.

As we understand, it was not possible for you to complete the renewal assessment since the system informed you that the renewal link had already expired.

In this case, please know that when you receive the renewal email, you are informed about the date and the time the link will expire. With this in mind, we would like to inform you that it is not possible for us to extend the renewal date.

However, we would like to check your case in detail and the possibilities to find a good resolution for you. To do so, please share over the Private Messages - Microsoft Community section some information we require to review your MC Profile.

We are attentive to your response, bear in mind that if no response is received within two business days, the thread will be concluded.

Kind regards,

¡Hi, Bach!

We hope this message finds you well.

We have received the information required in the Private Message and a case will be carried out by our Specialized Team. Please know that this process might take 3 to 5 business days.

We will come back to you with additional information as soon as possible.

Thank you in advance for your patience and understanding,

Kind regards,

¡Hi, Bach!

We hope you are having a wonderful day.

We have received an update on your case.

"Dear Customer, we have reviewed your case and see that you did not take the renewal assessment prior to ******, when your certification expired. 

Kindly inform us and let us know if we are good to close the thread or if you need assistance or if you need assistance with other matters, rest assured that we will be happy to jump in and look.  If no response is received, we proceed to close and lock the case the next business day.

Thank you in advance for your patience and understanding, 

Best Regards,

¡Hi, Bach!

We hope you are having an enjoyable day. Thank you in advance for your patience and understanding, 

We have not been able to get a hold of you and we will have to proceed with the closure and locking of this Forum.

You are important to us and that is why we want to invite you to please contact us again if any questions or issues arise. You can easily do so by posting a new question.  

We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and look.

Please keep in mind that once this case has been locked and closed, you cannot reply on either open channel.

Best regards,