Hello Team,
I am required to update the legal name on my profile. My government ID no longer has the middle name.
Please can you assist remove the middle name. The first and last name remain unchanged.
Thank you,
Nitesh
Name Change Approved: Modify legal name as per government ID
Hi Nitesh,
Thank you for contacting the Microsoft Community.
I understand how important it is to update the legal name in your profile to match your government-issued ID so rest assured that I will assist you with your request.
For me to locate your profile and to proceed in updating your legal name, I’ll need to verify a few details. I’ve initiated a private message where you can securely share the necessary information. Meanwhile, if the hyperlink provided doesn't work, kindly locate the private message icon as shown below:
I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.
Warmly,
Hi Nitesh,
I really appreciate your time and effort in providing the requested information.
I'm pleased to inform you that I have successfully updated your legal name. You should see the change(s) reflected on your Learn profile in 24 hours.
Please check the private message I initiated and verify the changes are visible; you may need to wait 24 hours before attempting to register for any exams. If the name format is incorrect, or in case changes were still not reflecting on your profile after 24 hours, please let me know by replying to the private message together with a screenshot.
To ensure that the updated changes also reflected through Pearson VUE accordingly, please follow the steps below:
Go to Browse Credentials | Microsoft Learn and select any exam.
Click the schedule button and you may be prompted to sign into/create your Learn Profile. We recommend you login with your personal Microsoft account (MSA).
You will be prompted to fill out some information such as address, phone number, and contact email before you are redirected to Pearson Vue. This information is only collected since Pearson Vue requires it and Microsoft never stores this information.
Click "Submit" to go to Pearson Vue site. After that, you should be transferred to the Pearson VUE page. Please confirm if the name is updated correctly by clicking the small arrow on the left corner as highlighted below.
NOTE: Do not complete the exam registration, this is only to send the update to Pearson VUE.
Please let me know if further assistance is needed.
If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.
Warmly,
Question Info
Last updated June 25, 2025 Views 8 Applies to: