Newly Passed MS-102 Microsoft 365 Administrator Expert Certification not showing under Certifications

Same here 😤... I have raised two cases already, but MS Moderator sending me the link to prerequisites for Expert badge, without even checking my MS profile.

People who completed MS100 and MS101 last year, those cert's will be removed from the 30th of September.

It looks like MS will wait till then and FORCE PEOPLE to pass their NEW REQUIREMENTS MS-102 M365 Administrator exam in order to be alegible for the Expert badge.

People spending the time and money investing in those microsoft exams. At the end of the day we have to chase our own success which is not funny 🧐

Exact same thing for me with the MD-102 beta exam.

Hello Michael.

Welcome to Microsoft’s Community.

We understand that you passed Exam MS-102 and have not received the Certificate. We will gladly assist.

We have started a Private Message where we will request some details about your account to complete a validation process. You can access it from the link below:

 Private Messages - Microsoft Community

We look forward to your response. In case we do not receive an answer within two business days, the thread will be closed and locked, and you will not be able to reply through either channel.  

Best regards,

As one of the 3 people here "with the same question", can you please send me a PM as well? Or do I need to open a new post?

Hello Mark, timic and Andy.

Welcome to Microsoft’s Community.

To receive assistance please note that you need to Create a new question or start a discussion (microsoft.com), and an agent will be in charge of your request. 

We hope this guide helps you. Remember that it is necessary to receive personal and individual support. 

Kind regards,

Hello Michael.

Thank you for the information you have kindly provided.

Please know that your case was successfully assigned to our Team in charge of further review and assistance. Once we have an update regarding the progress of your case, we will get back to keeping you posted.

Please bear in mind that it might take up to 5 business days to provide you with further updates.

We will be attentive to your comments.

Kind regards,

Hello Michael.

We hope this message finds you well.

We just wanted to let you know that our Specialized Team is still looking into your case, once we have a response from them, we will contact you back so you can have all the details on your case.

We will inform you as soon as we have news from the Team or continue to keep the thread active and open should we have no relevant updates over the course of the next 5 business days.

Wishing you a lovely day,

Hello michael.

We have great news!

We have received a response from our Team in charge. They have executed the necessary adjustments and the issue with your Certificate has been fixed.

Please verify your Account and let us know if you can see them correctly.

If the assistance provided solved your request, please indicate “Yes” to the question “Was this reply helpful?” shown below. Remember your feedback is important to improve our service.

In case we do not receive a response, it will be closed and locked after two business days.

Have an excellent day,

Hello Michael.

Since we have not received an update from you, we will proceed with closing and locking this case. If you need us again, do not hesitate to post a new question.

Please note that once the Thread has been locked and closed, you cannot reply.

Best wishes,