Not getting certification discount for corporate working email

Hi Octávio,

Thank you for contacting the Microsoft Community.

I know how important it is for you to have your concern resolved so you can utilize the company discount that you are eligible for. As it will be a significant help for you to minimize exam costs, allow me to provide you with further information and guidance regarding company discounts.

Please be advised that for ESI Learners eligible for a company discount, the ESI Support Team can support them best regarding their discount utilization, company account linking, and other concerns related to their employee discount. To contact them, you may refer to the details provided below and create a ticket. Once submitted, you will receive a Support Case Number and you may send it to me, along with the requested information, through the private message I have initiated so that I may follow up your case as needed:

ESI Support Team: http://esisupport.microsoft.com/ (replies within 3-5 business days through email).

Meanwhile, to provide you with an overview, it is recommended to select an exam from Browse Credentials page first before navigating into the Discount Section (after the Certification Profile page), so that you will be able to see and utilize eligible company discounts using your work email. For your reference, you may also visit the Enterprise Skills Initiative: GetCertification page to see the Microsoft Credentials that are eligible for the ESI discount.

I hope this helps. If you need further assistance or clarification, please feel free to reach back to me.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best Regards,

Hi Octávio,

I hope you've been well.

As I want to ensure that I have you well covered, please kindly confirm if you were able to contact the ESI Support Team and if a resolution has already been met using the provided recommendations, so that if further assistance is needed, I will be able to continue supporting you.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best Regards,

Hi Octávio,

We haven’t received any update from you. This case will now be closed and locked. Please note that once Private Messaging has been locked and closed, you cannot reply. If you need further assistance, please post a new question.

Best Regards,