OnVUE is setting up for your exam, How long does it take to setup?

Hi Vibha, 

Thank you for contacting the Microsoft Community. 

Allow me to give information regarding the online exam with Pearson Vue. 

I checked our "About online exams with Pearson VUE page" and as per Launching the exam and the check-in process, it takes approximately 15 minutes, hence, might take longer depending on your personal computer configuration. 

In order to better assist you, please contact your exam provider to file an incident report so they can conduct an investigation and assist you in checking the status of your exam appointment. In this way, they can identify and confirm if rescheduling is needed. 

They will be creating a separate case with a different reference ID and assist you from here. You may refer to their contact details in the link below: 

For Pearson VUE: https://home.pearsonvue.com/Contact-Us.aspx. 

They also give assistance in accessing exam appointments, provide assistance for issues encountered before, during and after the appointment and process cancellation and refund requests.   

For future reference, my team's scope of support covers assistance in exam registration and accessing Microsoft Certification profile/benefits. 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question. 

Best regards,