Payment decline issue on Pearson

Hello Venkat,

Thank you for contacting the Microsoft Community.

I'm sorry to hear about the issue you are having while scheduling the exam DP-900, Allow me to guide you with the correct Support group to that can assist you with the payment.

Since you were able to contact your bank and they mentioned that everything is good on their end, I would recommend contacting the exam provider directly for immediate assistance in scheduling your exam.

Meanwhile, DP-900 can be taken through Certiport, if you are a students or instructor or Pearson Vue. their available payment methods are Visa, American Express, or MasterCard debit or credit cards. Candidates testing within some sanctioned countries will need to contact the test center directly to inquire about other methods of payment. You may refer to the link below for the contact information:

Pearson Vue Support: https://home.pearsonvue.com/microsoft/contact

Certiport Support: https://certiport.pearsonvue.com/Support/Support-for-test-candidates/Customer-service

For more information, you may check the links below:

• Helpful resources for test-takers // Pearson VUE

• About online exams with Pearson VUE | Microsoft Docs

• Register and schedule an exam | Microsoft Docs

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.