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Plus '+' sign added between first surname and second surname. Will it cause problem when sitting exam?

Hello, thank you for your help.

I just created a certification profile and when asked to capture my name exactly as government ID I included both surnames, in the format:

Name MiddleName Surname1 Surname2

I want to illustrate that I left a space between both my surnames, even when I was prompted to confirm my name it showed with that space, however once confirmed my legal name is shown as:

Name MiddleName Surname1+Surname2

That is, a plus sign (+) instead of the blank space. My question is, do I need to ask for support and ask the plus sign to be removed? I just don´t want any problem when sitting the exam, I suppose system does this because it usually receives just one surname or last name.

To my eyes it is understandable while I just have one input box for last name or surname if I add anything else it should be concatenated somehow, but I don´t know if for PearsonVUE this will not be considered an exact match. 

Thanks.


Answer
Answer

Hello, Hector.

Thank you for reaching out the Microsoft’s Forum Center.

We appreciate your response over Private Message.

We want to let you know that your name was successfully changed as you requested, please check Your Dashboard and let us know if you can visualize your name correctly.

We are attentive to your response.

If this solved your problem, please let us know clicking “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of this post. This will let us know if your support experience helps you with your inquiry.  In case we do not receive a response, the thread will be closed and locked after one business days.

Wishing you the best, 

Isabel Lopez.

Microsoft Certified Professional Services Center

Support: Monday to Friday

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Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Answer
Answer

Hello, Hector.

Welcome back to Microsoft’s Community.

As you are wondering if your name would be also changed in Pearson vue.

We want to let you know, in this cases the changes must be reflected in Pearson’s vue Platform. However, if you check his side and you visualize a wrong name, you must inform to the Pearson Vue Support Team, from our side we have made all the requested changes.

Hope this information helps you.

Please let us know if there is anything else we can do for you. If the information we shared was helpful, please let us know by choosing “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of this post. This will let us know if your support experience has been great or how we can improve it.

In case we do not receive a response, the thread will be closed and locked after one business days.

Wishing you a beautiful week, 

 

Isabel Lopez.

Microsoft Certified Professional Services Center

Support: Monday to Friday

Image

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Thanks for your feedback.

 
 

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Last updated March 22, 2024 Views 99 Applies to: