Power Platform Certification - How to Acess Exam (PL-900)

I attended the virtual training day session for Microsoft Power Platform a few weeks ago and am having a hard time navigating your pages to book my (free) exam.

When I go to "click to view the exam details" link in the e-mail sent, there are three options.

I believe I need to click on the Schedule with Pearson Vue option.  I get this error once I try:

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:

  • Use Internet Explorer (version 9 or above) or Edge
  • Clear all cache and cookies
  • Use the InPrivate option in Internet Explorer or Edge

I tried these options suggested and still get the same error.

Note: I am logged in, and I believe I have created a certification profile. 

Can you please help me to book my exam?

***Moved from Certifications / Certificates / Certificate Not Available

Answer
Answer

Hi VimalInt,

 

Before scheduling for an exam, you need to create a Certification profile first using a personal Microsoft email account.

 

To create a profile, please follow the steps below:

 

1. Go to microsoft.com/learning

2. Click “Go to Certification Dashboard” (make sure that there is no account signed in)

3. Sign in using your Microsoft account/Personal Email and password.

4. On your dashboard, click “Edit your certification profile”

5. Enter your information (Note: Make sure to enter all information with red asterisk * sign)

6. Click “Save” (this will generate the MCID) then click on “Continue”.

 

Once done, you may go to your Microsoft Certification Dashboard then click “Schedule next exam” to schedule an exam.

Before completing the scheduling process, you will have an option to link the email address you used in the training day so you can take advantage of the discount.

 

When following the abovementioned steps, please make sure you’re using an InPrivate or Incognito browser. You may also try using other browsers preferably the newer version of Microsoft Edge which can be downloaded here: https://www.microsoft.com/en-us/edge

 

Should the issue persist, clear cache and allow all third-party cookies (steps here) Make sure you check Preserve Favorites website data and check both Temporary Internet Files then click Delete.

 

If the above steps do not resolve your issue, please provide us the requested information and a PSR (Problem Steps Recorder) in the initiated private message. (please see image below):

Upon receipt, we’ll replicate the issue and forward it to our Support Team for investigation.

 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

 

 

Regards,

Michael_T2
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info


Last updated December 15, 2020 Views 24 Applies to: