Practice Assessment | Feedback: Are the Learning Paths complete to prepare a Certification ?

Original Title: Are the Learning Paths complete to prepare a Certification ? I have some questions in the Practice Assessment that are not related to any content from the learning paths of the certification.

I am studying the for the certification "MB-910: Microsoft 365 Dynamics Fundamentals CRM" but when I do the practice assessment test, I have to answer questions for which I didn't find information about in the modules/learning path for the certification. I get frustrated because I don't know how to prepare correctly for the certification if the learning material is not complete.


Example of question in the Practice Assessment:
"A company uses Dynamics 365 customer engagement apps.

You need to generate a report that can be shared with an employee that does not have a Dynamics 365 license.


Which built-in reporting option should you use?


Select only one answer :

Charts

Dashboards

This answer is incorrect.

Report Wizard

This answer is correct.

Views"

In the module/lesson related to the Reporting capabilities of Dynamics 365, nothing is mentioned about "Report Wizard". How should I know the right answer if it's not mentioned in the modules/learning path ? I have other questions for which I couldn't retrieve the right answer in the learning path...

Hi Olivier,

Thank you for contacting the Microsoft Community.

I understand how important it is for you to have a reliable practice assessment and exam preparation materials as you are using it to have a good performance during the exam day and you can use them as reference. Allow me to address your concerns effectively.

For us to provide the accurate resolution to your inquiry, I have forwarded your concern to our support team for careful review. Kindly refer to our private message for the case number as your reference.

Please expect an update within 3-5 business days or as soon as we hear back from our Support Team.

Kind regards,

Isa_G17
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
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Hi Olivier,

I hope you’re doing well.

As my colleague @Isa_G17 is currently out of the office, I will be handling your case to ensure that everything is covered. Upon reviewing your case, it appears that our Support team is currently awaiting an update from the back-end team.

Rest assured, I will continue to monitor this case closely and will provide an update within the next 3-5 business days, or as soon as I receive any new information from them.

Thank you for your patience and understanding.

Kind Regards,

IvyV_P12
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi,

Thank you for your answers and follow-up.

I'm waiting on your response.

Kind regards,

Olivier

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Hi Olivier,

Thank you for your patience as we work on your inquiry.

I have received an update from our support team regarding your case, kindly refer to our private message for further information.

Meanwhile, if in any case that you have further questions, please let me know and I'll make sure to help.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind regards,

Isa_G17
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Olivier,

I hope you're doing well at the moment.

Since I want to make sure you're well-covered, I'm following up today to check if you still have further questions with the resolution I have shared in our private message. Don't hesitate to reach out and I'll make sure to address them.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind regards,

Isa_G17
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Olivier,

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please post a new question.

Kind regards,

Isa_G17
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info


Last updated April 11, 2025 Views 49 Applies to: