REGISTRATION ERROR | Unexpected Error: when I want to schedule for any Microsoft exam it shows, " an unexpected error. Please try again later. If this issue continues, please contact site support."

Hi Chestha,

Thank you for contacting the Microsoft Community.

I appreciate the clear details you've shared. I understand how important it is to get your exam scheduled and how time-sensitive this is, so I’ll start looking into it right away to help get things back on track.

I conducted some research and found that the possible reason for this error message could be multiple attempts at scheduling an exam.

To proceed helping you find the best course of action and ensuring you receive the appropriate support to get this sorted efficiently, please provide the following details requested via the private message (see the image below) I’ve initiated that will help locate and verify your profile.

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Hi Chestha,

I hope you're doing well!

I wanted to check in and see if there's anything else you need assistance with. If you require further help, please don't hesitate to provide the requested details via private message so I can offer you the best possible support.

Your satisfaction is our top priority, and we're here to ensure you have a positive experience. If there's anything more we can do for you, please let us know.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Best regards,