Renew certification

Hello Ricardo!

Thank you for contacting Microsoft's Community.

Based on your inquiry, we understand from your post you have issues with the renewal of your certificate. We will be happy to help you.

We have initiated a Private Message where we will request further information about your account to complete the evaluation process. You can access this private message on the top right corner of this page, as shown in the image below:

To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates.

We would be grateful for your response. In case we do not receive an answer within two business days, the thread will be closed and locked, and you will not be able to reply through either channel.

Kindly,

Hello Ricardo!

Hope you are doing well.

We are waiting for your response. Otherwise, we will proceed to close and lock the case within one business day.

Kindly,

Hello Ricardo!

Hope you are doing well.

We are waiting for your response. Otherwise, we will proceed to close and lock the case on the next business day.

Kindly,