Renewal of Azure Security engineer certificate

Hello Nooruddin! 

Thank you for reaching out to the Microsoft's Community.

As we understand, you were unable to respond through a private message. We are happy to help.

You are unable to respond to the private message in the other forum because it has been closed and locked after the assigned agent attempted to communicate with you. If you tried to respond before the forum was closed, you could have replied in the public forum, explaining that you encountered a technical issue with the private message.

Our candidates are eligible to take their renewal assessment and extend the validity of their certification on Microsoft Learn within a 6-month period prior to their expiration dates. They will also receive a notification when they are eligible to renew. Please note that the Microsoft Learn platform is the most reliable source for checking expiration dates and renewal options. Reminder emails are provided as a courtesy.

Regarding the renewal notifications:

• Four (4) email notification reminders will be sent to the email linked to the candidate's email before their certification expires, in the following timeframes:

  • 6 months prior to certification expiring (renewal eligibility period starts, if renewal assessment for the certification is available)

  • 90 days prior to certification expiring.

  • 30 days prior to certification expiring.

  • 7 days prior to certification expiring (final reminder)

For additional information, steps and requirements for renewing your Certificate, please refer to the links below:

• Renew your Microsoft Certification | Microsoft Docs

After the certification expires, you will no longer be able to renew that certification and will need to re-earn the certification by passing all the required exam(s).

Please refer to the article: Credential expiration policies | Microsoft Learn

If you require further assistance regarding your Learn profile, please let us know. We will be happy to help

We hope this is useful to you, if there is anything else we can do for you, please do not hesitate to stay connected with us.

If no additional assistance is required, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked after one business day.

Best Regards,

What happen to private message in previous thread by Maria.

The reason I missed the reminders was due to reason the email associated is with cert was old hotmail and it has space issue due to which it was not getting emails. I have since solved it.

If there is anything can be done I would really appreciate it.

Thanks you for your consideration.

Any update.

Thanks

Hello Nooruddin! 

We hope this message finds you well.

The private message with the other agent was closed due to a lack of response. As per the strikes the agent sent, the case, and the private message were closed and locked for receiving no response.

Please be aware that reminder emails are provided as a courtesy. The best place to check a certification's expiration and renewal dates is directly on the Microsoft Learn platform.

Once a certification expires, it cannot be renewed, and you will need to re-earn the certification by passing all the required exams. We apologize for any inconvenience this may have caused.

We hope this is useful to you, if there is anything else we can do for you, please do not hesitate to stay connected with us.

In case we do not receive a response, the case will be closed and locked after one business day.

Best Regards,

Can I get in touch with the agent that ask for private message or do I need to initiate a new thread?

Hello Nooruddin! 

We hope this message finds you well.

To contact a different agent, you will need to initiate a new thread. However, please be aware that reaching out to your previous agent will depend on their availability.

Since you have already opened this thread, we are here to assist you with any other inquiries you may have without any issues.

In case we do not receive a response, the case will be closed and locked after one business day.

Best Regards,

Thanks Victor, please go ahead and close this thread.

I will initiate a new thread one last time and hope the right Certification agent responds.

Hi Nooruddin! 

We appreciate your resolution confirmation. As per your request, this case will now be closed and locked.  

If you have another inquiry, you can let us know by posting a New Question/Entry, and we will be happy to take a jump and help you with your concern related to Microsoft Certified Professional. 

Please keep in mind once locked and closed you will not be able to respond over this channel. 

Best wishes,